We understand that circumstances change, and you may be considering closing your account. These are the options available to manage your play responsibly:
đ Cool-off options
If you need a short break, you can activate a temporary cool-off period through our Responsible Gaming section (link in the website footer). This allows you to step away from your account for a period of time that suits you (available options are 1 day, 2 days, 1 week, or 1 month).
Once the cool-off period ends, your account will automatically reopen.
đ© Long-term or permanent closure
If you're looking for a longer break â or would like to close your account permanently â our Customer Support team is here to help. Just let us know and we'll guide you through the available options (3 months, 6 months, or permanent) and take care of the next steps for you.
We're here to support whatever decision is best for you.